It was a big mistake to buy a refurbished laptop from Sears where a third party is involved. At the beginning they said you can return it as long as it's not working well and then they said the third party has a kind of a list that you are not listed on.
I have been waiting three months to receive the laptop back after I shipped it to the third party who doesn't care about calls or emails. Now three months passed when I called they said on we will contact the third party and you will be receiving an email within 48 hours.
I was a pain in the ***. I wish I hadn't done that and that's why you will not see my dollars Sears anymore.
Product or Service Mentioned: Sears Delivery Service.
Reason of review: Poor customer service.