Egypt Lake-Leto, Florida
Not resolved
1 comment

It was a big mistake to buy a refurbished laptop from Sears where a third party is involved. At the beginning they said you can return it as long as it's not working well and then they said the third party has a kind of a list that you are not listed on.

I have been waiting three months to receive the laptop back after I shipped it to the third party who doesn't care about calls or emails. Now three months passed when I called they said on we will contact the third party and you will be receiving an email within 48 hours.

I was a pain in the ***. I wish I hadn't done that and that's why you will not see my dollars Sears anymore.

Product or Service Mentioned: Sears Delivery Service.

Reason of review: Poor customer service.

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Now you know why it is never a good idea to buy anything "refurbished."

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