I received a delivery window of 2 to 4 pm last Monday. At 430 I called the delivery number and they said it would be closer to 6pm.
At 7:45pm I was told the same thing as I was told earlier, that they had 3 more deliveries before my house. They did not care at all that u waited around for 6 hours and I couldn't wait any longer so I changed it to Thursday. On wed night I was told that the dryer is not at the warehouse yet so my delivery is now scheduled for tomorrow.
That meant that I should never have been scheduled for last Monday! I was given a 40 gift card but I believe it should have been more than that for all of the hassle of taking a day off, waiting around, rude customer service last Monday, and inconvenience of not having a dryer!
Product or Service Mentioned: Sears Delivery Service.
Reason of review: Problem with delivery.