Reston, Virginia
1 comment

We odered a washer dryer and dishwasher. Keep in mind we have to *** work to be here for delivery.

First delivery show up 2 hours late and dryer is vented incorrectly so they have to send it back for correction. Called center to arrange redelivery of correct unit and he tells me they will have to refund me and I will have to go to sears and repurchase entire order. Oh yeah the dishwasher didn't show up with the delivery either. So after talking with supervisor this is corrected but what a *** of a customer service rep in the first place to tell me that.

So we *** another day for redelivery and still no dishwasher. Washer dryer ok and installed. *** another day for dishwasher but it has a dent. They will redeliver.

*** another day for delivery and now there it sits in our garage. Have yet to get an appointment for installation from sears though we have already payed them for such. What a joke.

Will never ever ever buy from them again.

Product or Service Mentioned: Sears Installation.

Do You Have Something To Say ?
Write a review


You will be automatically registered on our site. Username and password will be sent to you via email.
Post Comment

So, Sears is working to help correct the issues, but you're holding them responsible for your frustration. That's reprehensible.