We bought a new washer and dryer from Sears in July 2011.
These were installed in our house on 13JUL2011.
The installers did a horrible job.
1. They dented our wallboard. Offered to come back and repair it, but never did.
2. They left dirty fingerprints all over the laundry closet doors and walls.
3. And, the biggie. Installed the dryer with a huge kink in it so as to render it almost completely useless. See http://barnesfamily.com/Dryer_Vent_20110810/ for photos. This is what the handyman handed to me this morning as he was installing some shelves in the closet.
We are unlikely to make another purchase from Sears.
Review about: Sears Repair.
Monetary Loss: $1000.