Well, I guess it's my own fault for giving Sears.com a second chance!! I received a gift card for $75 from Sears to give them a second chance.
I was dumb enough to do it!! Ordered a lamp and some tools online, used the gift card, and received a confirmation that everything was in stock. Even received an email that the order had shipped. I got the tools about a week later and was waiting on the lamp.
I figured it was shipping separately as that was only common sense. Well, today I received a Sears gift card for $73.30 with no explanation. I called them up and asked why and was told that my lamp had been cancelled on Nov. 24.
Why couldn't they have sent an email?? Called them up and I swear I got PEGGY from the tv commercial. After numerous phone calls, I talked to someone who supposedly handled complaints and was told that it is a busy time of year and even though something shows they have it-they do not. She tried to order me another lamp that she said they had(showed 76 in stock) and I asked her to double check and guess what?--none.
System not updated. So this time I am really not shopping at Sears anymore and I am going to give my gift card to someone I really HATE so there life can be mad a living *** by PEGGY and everyone else at Sears. You cannot depend on them to have anything that they advertise as being in stock.
I have ordered for Christmas from Amazon, Overstock, Kohl's, and other online merchants and Sears is the only one with this problem!! STAY AWAY FROM SEARS IF YOU VALUE YOUR SANITY111 THEY DO NOT REALLY CARE ABOUT YOUR PATRONAGE AS THEY HAVE LENTY OF OTHER SHOPPERS TO PREY ON!!!!!!!