At Sears, once you buy their product they longer care about you. You are on your own afterwards.
I bought this product online, set up a delivery date on a Saturday. They said they would call me Friday night to set up a two hour time frame. Well, they never called me last night. When I called them this morning to complain, they did not recognize my phone number and refused to help me.
Finally, they gave me a nine hour time frame. My Saturday is now hosed. I do not know what to do now.
Any ideas would be appreciated? Thanks.