My Sears smooth top range malfunctioned December 26th. Repair service was schedule December 30th, 4 days later.
Service person no call no showed. Called costumer solution and they stated that although the appointment had been made no one had assigned the appointment to a serviceman. Next available appt. would be Jan 4th, 9 days later.
Jan 4, 2011 no show no call. Called costumer service. I've lost 3 days of pay now and still can't cook fresh meals for my diabetic 8 year old. So much for service agreements.
Agree to pay and get no service. Thanks sears
Product or Service Mentioned: Sears Repair.