Not resolved

We bought a LG Washer & Dryer from Sears. The delivery and install was horrible.

The washer leaked through my floor, wall, ceiling into my den. We had to shut the water off to stop the pour. We have spent the last 1 1/2 days trying to contact them to get it fixed. We now have to contact their insurance adjuster next week to assess the damages.

When asked if they could credit my cc the delivery charge, they said they could not do it. Great customer no service! The national center did offer me a $100 gift card for my trouble. Makes we want to buy more from sears, doesn't it?

Don't buy your appliances from Sears!

Product or Service Mentioned: Sears Delivery Service.

Monetary Loss: $2200.

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