Not resolved

Sears was to be here between 8am-12noon. Nobody called.

I had to call and then the technician called saying we are next on the list. Its 430pm and no call. I spoke to a manager from sears and told him I was going to record this conversation. He told me if I do that he cant talk to me!!

Hello they can record me but I can't them. This is not the first time with this service. Who can I contact to file a COMPLAINT?

Because if I gave this kind of service I WOULD BE OUT OF A JOB.

Product or Service Mentioned: Sears Manager.

Monetary Loss: $350.

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