WARNING, WARNING Sears is determined not to honor their warranty. Their reps ...
Ms. Keisha ATL office, acted so concern then lied about sending out a tech; then my calls were programmed to another department. Therefore, I paid for a dysfunction Sear Kenmore French door refrigerator and a warranty that was not honored because I could not find a copy of the warranty. Do not waste your money at Sears, minor repairs were made in 2015, but in 2016 when a part needed replaced I got the total run around, the judge recommended that I should had spend more money to confirm the dysfunction....really???
Was that the point of paying for a warranty... my only regret was not telling the judge forgive me for having faith in the Justice system
Product or Service Mentioned: Sears Protection Plan.
Reason of review: Poor customer service.