Manufacturer: Sears Category: Repair Clear all filters (5 of 5 reviews match)
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After many years as a Sears customer I've sent a formal complaint with documentation to the State of Florida agencies that Sears is engaging through fraudulent sales practices involving their field technicians. For the last three months I've been trying to get my...
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2.0
Product
Sears Dryer Repair
I liked
  • Customer service rep was patient and polite
I didn't like
  • Field technican business practices are fraudulent
#1026917
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The worst ever! I had a broken dryer and called to schedule an appointment and they kept me hanging for several days (always with a different excuse) and they quoted me one price and then they wanted to charge me twice just to take a look at an appliance! I will never...
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1.0
Product
Sears Dryer Repair
I didn't like
  • Rude staff
#949945
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Sears has come to my home 4 times to repair an LG dryer. They continue to send repair men who do the same thing over and over again, order the same part, make me wait 2 weeks to install the same part, and then wait two weeks again to come back to fix what they never...
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1.0
Product
Sears Dryer Repair
I didn't like
  • Lack of accountability
  • Technicians who do not do their job
  • Customer no service
#930946
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I have never been treated so badly or stressed over the repair of my Dryer which quit the week of the 8th August , called for appointment waited a week on it only to find it was outsourced to another company.A non Sears Technician came and that was the end of my...
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Product
Sears Dryer Repair
I didn't like
  • Repair time
#908214
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called sears and told them what needed to be replaced on dryer. (Drum Gasket) seviceman shows up empty handed with an $89 diagnostic bill. BS my wife into replacing whole drum. Attempts repair 2 weeks later for another $200. tried to use dryer that night. drum barely...
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1.0
Sears La Place, Louisiana
Product
Sears Dryer Repair
#866472
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