Product: Sears Dryer Repair Clear all filters (0 of 10 reviews match)
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The previous sears repair person approx. 8 months ago removed lint on inside and that was all that was needed. We called again and rescheduled when it started doing the same thing again. This repair man says it is a part and he would have to order it. I told him to...
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Sears Dryer Repair
#1354050
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Sears came out to repair a dryer. After the first visit they needed a part and it would be in in 4 days and they would be back to install. after 7 days part and tech came back. Part did not fix the dryer. Tech called for help because he could not find why it did not...
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Anonymous
Anonymous

Here is a list of local management to contact, Tom 716-570-1391, Mike 518-331-2341, Lisa 585-455-1711, Darlyene 585-424-0912, Mark 716-536-0159, Bob 716-866-8105, Barb 585-274...

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Sears Dryer Repair
#1281361
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I bought plan for an expensive GE dryer. The drum is warped. Repair is covered by the plan. The new drum was ordered by the repairman on April 5th. It is May 16 th and the drum still hasnt been shipped. 5 rescheduled appointments and at least 15 calls later and nothing.
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Anonymous
Anonymous

I will Never buy an appliance (or, anything else) from Sears. Their extended service is USELESS. believe me.

Anonymous
Anonymous

Here is a list of local management to contact, Tom 716-570-1391, Mike 518-331-2341, Lisa 585-455-1711, Darlyene 585-424-0912, Mark 716-536-0159, Bob 716-866-8105, Barb 585-274...

1.8
Product
Sears Dryer Repair
#1257766
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I too am fed up with Sears. My dryer stopped working. We have a 3yr. warranty. I called Sears and was scheduled an appointment with a 4 hour window. No one called or showed up by the 3rd hour. I called and spoke to someone who was polite but probably in India. I was...
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1.3
Product
Sears Dryer Repair
#1226196
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Our dryer broke for the second time during the first week of September. We couldn't get a technician out to repair for a week. When the first technician arrived, he repaired the dryer but broke and master board when putting it back together. I was told I had to wait an...
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Anonymous
Jonathan C Jablons

OK it been some time since i last posted-- Our Holiday was a bust we had NO microwave / Oven nothing just broken promises Now they say I have a difference service contort they...

1.3
Product
Sears Dryer Repair
I didn't like
  • Rude staff
  • Given the run around over and over
  • Lack of communication on status
#1105478
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After many years as a Sears customer I've sent a formal complaint with documentation to the State of Florida agencies that Sears is engaging through fraudulent sales practices involving their field technicians. For the last three months I've been trying to get my...
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2.0
Product
Sears Dryer Repair
I liked
  • Customer service rep was patient and polite
I didn't like
  • Field technican business practices are fraudulent
#1026917
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The worst ever! I had a broken dryer and called to schedule an appointment and they kept me hanging for several days (always with a different excuse) and they quoted me one price and then they wanted to charge me twice just to take a look at an appliance! I will never...
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1.0
Product
Sears Dryer Repair
I didn't like
  • Rude staff
  • Terrible customer service
#949945
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Sears has come to my home 4 times to repair an LG dryer. They continue to send repair men who do the same thing over and over again, order the same part, make me wait 2 weeks to install the same part, and then wait two weeks again to come back to fix what they never...
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1.0
Product
Sears Dryer Repair
I didn't like
  • Technicians who do not do their job
  • Lack of accountability
  • Customer no service
#930946
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I have never been treated so badly or stressed over the repair of my Dryer which quit the week of the 8th August , called for appointment waited a week on it only to find it was outsourced to another company.A non Sears Technician came and that was the end of my...
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Product
Sears Dryer Repair
I didn't like
  • Repair time
#908214
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called sears and told them what needed to be replaced on dryer. (Drum Gasket) seviceman shows up empty handed with an $89 diagnostic bill. BS my wife into replacing whole drum. Attempts repair 2 weeks later for another $200. tried to use dryer that night. drum barely...
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1.0
La Place, Louisiana
Product
Sears Dryer Repair
#866472
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