Although we pay over $300.00 a year for the warranty for all our Sears products, now when we need it to repair our microwave we are told it is going to take almost 2 months to repair it. This is a top of the line microwave and we have come to depend on it.
The warranty seems to be a scam; when people sign up for that service they reasonably assume it will be within a few days.
Both the CSR and the repairman agree that this is not uncommon. Neither "can" provide a loaner despite the unreasonable wait.