Purchased two pair of eye glasses at Sears optical in Greensburg, PA. The distance prescription was completely wrong and the glasses were replaced.
Thumbs up for that pair. Reading glasses were also found to be unwearable but they were not so accommodating. The warranty period was 90 days and I was within this by 3 days. But the manager of the optical department, Tracey, was the absolute rudest, most condescending person I have ever dealt with.
I walked away without getting my eyeglass problem resolved to eliminate any additional ridicule from this woman. How she became a department manager is a mystery. They must have been desperate to fill the position.
Needless to say I will never deal with(or recommend) them again. So I am out hundreds of dollars and stuck with glasses I cannot use.
Product or Service Mentioned: Eyeglasses.
Reason of review: Bad quality.