Not resolved

I was scheduled to have the lawn tracker delivered on 4/27/08 between 2:15 - 4:15. The automated system confirmed the time and the date twice before the date.

Nobody showed up on the day until 4:30PM and then I called 800-732-7747 to find out the status and the rep told me that it's been delayed because of some manufacturing delay.

What the ***? So, if I've not called, I'd be still waiting. I'm a very busy professional and I canceled all my appointments between 1-5PM for the delivery.

Who is going to pay for my loss? I feel like just canceling the order and go somewhere else. I'll recommend all my friends NOT to go for Sears in the lifetime.

As you can tell, I'm NOT happy with Sears at all.

Monetary Loss: $1000.

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