sears charged my credit card $275.00 to fix a ice maker in my refrigerator. they come from 8-5 & you need to wait 10-14 days.First repair man put a new part in and it worked for less than 24 hrs.
called Sears repair and they said I had to wait 3 days and call back -their policy. Did that, second repair man came 10 days later said he fixed it and it never made one ice cube. Called for third time-sent a sr. tech.
10 days later-he was nasty, rude and spent over an hour. said his testers said it was working and left. Also threatened a member of the family before leaving.Sears refuses to let me speak to a member of mgt.
or supv. don't ever use Sears for repairs-it is a nightmare
Product or Service Mentioned: Sears Repair.