Update by user Jul 06, 2011
What\'s with the changes in the punctuation that wasn\'t in the original submission? I didn\'t put in question marks, double periods and misplaced quotation marks.
Original review posted by user Jul 06, 2011
After seeing a refrigerator advertised for $740 I clicked on it to order. The price jumped to $899.
I spoke with Brenda and her supervisor Kim, who told me that the sale ended yesterday. I showed them the advertised price on the website, but they will not honor it. Kim said that they were legally covered by the disclaimer on the site. This is one of the poorest excuses for "customer service" that I have seen.
They say an item was on sale yesterday, they still advertise it for that price, but refuse to honor it and try to charge an extra $158.
This shows that Sears has no honor. For this reason I will not be shopping there (or K-Mart, the same corporation) and will be telling everyone else I contact in person and the Internet about the lack of integrity at Sears.
Product or Service Mentioned: Sears Website.
Monetary Loss: $158.