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I ordered Beautyrest Recharge Bromont Plush Queen Mattress on during the free boxsprings sale.(Black Friday deal)

Mattress arrived, no box springs included. I called Sears customer service and was told that that mattress isn't free box spring event.

(they said they didn't sell that mattress with free box spring.)

so they said they can't send me free box spring!!



you can still google it

and many other things.

I also found not only me but also there are people who didn't receive free box spring.

you(Sears) advertised free box spring black friday deal and then said it didn't happen??

I really want receive box spring(of course no charge)

that's why I bought mattress at sears on black friday.

my order number 601215855

please, check!!


Monetary Loss: $200.

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Piscataway Township, New Jersey, United States #765544

I think this is how they are keeping the store open at this point. They are taking money from the customers, using it and not refunding in a timely fashion.

With 2.8 BILLION dollars in debts they seem to have resorted to this sort of tactic in most of their depts.

also Lampbert is going to try to sell off the auto store to pay down some of their debts. I would avoid Sears altogether.

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