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I bought a Frigidaire Gallery from Sears after I bought it I was informed that I have to buy the water filter which cost me $65 more when they delivered it one of the shells and the door was broken I was told at first that I have to pay for it but then someone said that they would send it which I have never received yet one of the shelves in the freezer was missing so I've had to buy that 3 days after I received the refrigerator it went out so I lost over $300 with the groceries because of it then when I called for service I was told it would be six days before they can come out so I have to go to another store and buy a $300 small refrigerator so that I could feed my family for a week then they came out and fixed it and I was told that since I bought the warranty for $275 that they would pay for part of the food but this does not exist I called the store in Richmond Texas and told them the problem and they told me they would call me right back and that was several weeks ago I am not happy with Sears and now I see why they're going out of business I will never buy a thing from them again

This reviewer shared experience about damaged or defective and wants this business to read this review and look into the issue (if any). The author is overall dissatisfied with Sears. Reviewer wants customer support to reach out to him or her ASAP for further discussion of this matter.

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