Not resolved
Customer service
Exchange, Refund and Cancellation Policy
Product or Service Quality
1 comment

Male Aquino 2128580907 Three months ago, I wrote Sears Corporate office a letter along with a $400 Sears gift card FOR A GMC bike. They never responded to my complaint and kept the gift card.

yesterday someone from regal Park Sears contacted me and was supposed to get back in touch with me this morning and never did. they stole my gift card never sent me the product and when they do contact me they don't resolve the situation they are nothing but a bunch of liars and thieves don't buy nothing from them and definitely do not write them a letter or send them a gift card with money in it because they will keep it for themselves

Reason of review: Poor customer service.

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First off, the review was against Sears Holding corporate office chief exclusive officer. I sent them a complaint against that Queens New York store along with a gift card with $400 they never sent me the item and they kept my $450 gift card they are nothing but a bunch of thieves and liars my situation has not been resolved

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