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Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
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Went to buy pool table for husband black friday. Was told by Sears associate "your getting a very good deal on this one" "table comes with lamp and cue/pool storage box".

They didn't have it in store had to order it. So we picked it up on date they said it would areive. Got it hime then noticed box said one if two. Since we were never told "legs sold separately" we called to check if second box had legs with lamps and cue box.

Then was told legs are sold separate. If we would have known that we wouldn't have bought it.

#poor sale associate knowledge. Not a happy customer.

This reviewer shared experience about not as described and wants this business to read this review and look into the issue (if any). The author is overall dissatisfied with Sears. Reviewer wants customer support to reach out to him or her ASAP for further discussion of this matter.

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