I submitted a "pissed off" complaint 1-10-2012 in regards to Sears horrible customer service!! I have been dealing with them on getting a 50.00 giftcard for an Xbox 360 that I purchased online in Aug 2011.
In the ad it said that there was a promo buy an xbox for 199.99 get a 50.00 gift card. As of today, many promises later, a 25.00 extra gift card for trouble, I have still not received anything!!! I received an email on Sat, 1-28-2012 from the "blue service top executive " whatever, and was advised that I should receive an email gift card in 3-5 bus days and a follow up call. It is now 6:18pm cdt and guess what????
NOTHING HAS HAPPENED!!!
WHAT THE WHAT IS UP WITH THIS COMPANY??? Judge Joe Brown, here I come!!!