Yesteday, I got online and set up an appointment with Sears to have them come out and look at my refrigerator that was not keeping anything cold. I got a confirmation number for repair to be done today between 1 and 5.
At 5:15 I called to find out what was going on to be told that I was only given that appointment because they were trying to squeeze me in and that they would not be out today. I took off a whole day of work for this. Then I was told they could not do anything for me and the next appointment they could schedule was in 10 days.
Yeah, I think I want to use this company for repairs when they can't even give me good customer service. NOT!!!
Product or Service Mentioned: Sears Repair.