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My a/c quit cooling in August Called sears home service on Sept 5th appointment set for sept 6th has been cancelled 12 times and reset now for Nov. 27th.

Why does it take over 2 months to get a service tech to fix an a/c. I have had to buy another a/c. You can bet it was not a sears product. No wonder sears is going out of business.

I will never buy sears products again. I have had a sears credit card since 1973, but it is being shredded. sears home service is a rip off as far as I am concerned. Tech should be fired and find someone who needs a job.

Sears will never get my business again. I will never recommend sears to anybody again.

Product or Service Mentioned: Sears Air Conditioner Repair.

Reason of review: Poor customer service.

Monetary Loss: $650.

Preferred solution: Full refund.

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