Incorrect toilet was ordered. New toilet was also incorrect. Third toilet correct, installation not. The toilet rocks. Started job on Monday, 7/16/2012. Time window 8AM to 10AM. Showed up at 11:35AM.
The coordinator has not returned numerous calls. The salesman returned call and then did not follow up. Sink that was reinstalled has a clog somewhere, water is sitting in sink basin. Grout was left on woodwork and walls and vanity. Two day job is now in the second week.
We just want to get the job finished so we can move on with our lives. Thanks.
Product or Service Mentioned: Sears Installation.
Monetary Loss: $2700.