Product: Sears Home Warranty Clear all filters (5 of 5 reviews match)
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1.0
Details
We have Sears Protection Agreement for our refrigerator. Both refrigerator and agreement were purchased 3/10/18. Refrigerator quit working first part of September 2019. We called the home repair number and were told a repair man would be sent to our home to repair it...
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Review
#1697737 Review #1697737 is a subjective opinion of poster.
Product
Sears Home Warranty
Cons
  • No service
Reason of review
I would actually check most of the issues above.
Loss
$1995
Preferred solution
Deliver product or service ordered
Tags
  • Sears And Terrible Searvice
  • Sears Home Warranty Program

Sears - Valid Claim Denied

1.0
Details
I invested $600 in a Sears Home Warranty. Called the first time for service after a year. Technician came; saw the floor was jamming my dishwasher tightly against my counte rtop, noted the damage to the dishwasher, told me to get my handyman to remove the dishwasher and repair the floor. My handyman had to disassemble the machine in order not to further damage the counter top and adjacent cabinet. We saved the parts for the Sears tech. Then Sears Home Warranty as HomeSure of America, Inc. denied the claim and the technician charged me $70 for a service call while giving me no service.
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Review
#1653223 Review #1653223 is a subjective opinion of poster.
Product
Sears Home Warranty
Cons
  • Warranty service - sucks
Reason of review
Warranty issue
Loss
$670
Preferred solution
Full refund
Tags
  • Sears Repairman Incompetent
1.4
Details
Sears is worthless. Spent more time with warranty dept. than you could ever imagine. call after call after call. Hung up on and transferred so many times. Nobody knows what the *** is going on. One man could not even give me his phone number. See company owns sears and...
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2 comments
Anonymous
#1674198

And that is exactly why they have been closing down stores all across America. Word gets around when a company treats people poorly and eventually people just stop shopping there. I say "Good Riddance" that they are going out of business.

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Review
#1516033 Review #1516033 is a subjective opinion of poster.
Product
Sears Home Warranty
Reason of review
Warranty issue
Loss
$535
1.0
Details
I got suckered into purchasing a home warranty when my fridge stopped working in November 2017. The cost to replace the compressor, which was the likely culprit of the problem, far outweighed the cost of the home warranty they offered. So I took the bait, signed up for...
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1 comment
Anonymous
#1471571

Definitely contact the bbb and your local news media. It will get you fast results. Rochester NY

Review
#1242926 Review #1242926 is a subjective opinion of poster.
Product
Sears Home Warranty
Cons
  • Misleading representation by sears
Reason of review
repair not made
Loss
$1500
Preferred solution
Full refund
Tags
  • Cooktop Replacement
  • Cooktop
1.0
Details
Had sears out to repair noisy dishwasher 3 months ago. Tech did not fix but instead talked my wife into buying the whole house repair plan. Said to open plan, wait a couple weeks and then file claim. So we tried that. Claim denied because it was a pre existing...
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2 comments
Anonymous
#1289166

You jokers and your threats of class action lawsuits. Thanks for the good laugh.

You got taken.

Period. Grow up and accept the consequences.

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Review
#1008970 Review #1008970 is a subjective opinion of poster.
Product
Sears Home Warranty
Reason of review
Return, Exchange or Cancellation Policy

Contact Sears Customer Service

Mailing Address:
Sears Holdings
3333 Beverly Road
Hoffman Estates, Illinois 60179
United States
Phone:
(888) 204-4019
All Sears Contacts

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