Bought a Samsung washer and dryer from Sears. Within 1 month, the washer flooded our floors and stopped working.
Had the technician out 5 times with an additional 5 missed appointments with no phone call or any notification that the technician would not arrive. Called Sears many, many times with no resolution of problem. Got rid of the washer and bought a new one at another store, of course different brand.
Will NEVER buy anything at Sears again. They are the absolute worst!!
Their downhill slide is obvious. We just bought a new home and will be purchasing all new appliances.....but never from Sears....they deserve all the complaints that are recorded.
Product or Service Mentioned: Samsung Electronics Washing Machine.
Reason of review: Bad quality.