Sears refused and said no one available to repair my Kenmore side by side refrigerator on 9/3/11. I called the 800 customer service number, I think China picked up, no one availabel for repair. I called the Myrtle Beach, SC store, and the same, no one available until next week. Could this be that bad, YES it is. How do you keep food cold until next week?? I was not even give another repair person to use. Quality control I guess. I hope to never buy another product from Sears because they can not stand behind ther own products for repair. I am going to share my horror story about Sears to everyone that will listen.
Do not buy from Sears!!!!
Myrlte Beach, SC