I bought a jitter bug phone from Sears because I have always had a good experience with Sears. I had a bad experience with buying a jitterbug phone for my husband for our 49 the anniversary .
I had great call service on this phone and they continued to over bill me .i called had the service cut off and returned the phone to Sears for a refund. Because they have a 30 day return policy on items I was 8 days over this term. They Said I could not return it . Jitterbug says they will not except it back either.
I'm 65 years old and a $160.00 is a lot of money to us .
How can I resolve this with Sears since I have been a good customers for over 20 years..
Product or Service Mentioned: Greatcall Cell Phone.
Reason of review: Problems with payment.