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Since the purchase of both the Kenmore Elite Washer and Dryer both have performed poorly or not at all. Back in 2010 a service tech did come to replace a defective mother control board on the washer and now it works worse than before .

Trying to get a sears service tech out to the house on time is also a waste of a day , even if the show up . I now have a four year old washer that now does not gets used at all and I have to juggle my laundry at the local laundry mat . Good thing I am a single man ,if I have a family and kids this could be a disaster .

Also, I am selling my home so now I have to buy two new machines to replace the *** that is in my house . Sears just lost my money after 20 years and 3 homes filled with their products .

Monetary Loss: $800.

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