After doing LOTS of research, 15 months ago we bought a Kenmore Side by Side and just discovered cracks in the liner. Called Sears, we then had to pay to have a repair person say the only thing that could be done was an epoxy to cover the cracks that have already discolored the liner.
Then called One Source after an hour of transfering & finally talking to a rep, we were told that it was no longer covered under the 1 year Kenmore warranty & without an extended warranty they could help by putting an epoxy on it.
THIS SHOULD HAVE NOT HAPPENED!!!!
Product or Service Mentioned: Sears Repair.
Monetary Loss: $1550.