Not resolved
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Layout of Store

I resently had to exchange a newly bought range and have the issue that nobody can provide me with a normal sales slip where I can tell what Model and how much the cost was. All I've received per email was a salescheck with numbers and Dollars on it nobody knows what is behind it.

Also, I was charged an out of area tax of 7% which came to the amount of $109.64!!??We live in the same town as the location of this Sears store. Cross Creek Mall, Fayetteville NC.

I went back to the store for this matter, but they can not help me- told me to call delivery dep.- I did- they told me to go to the Store!!! I know one thing, I will never buy anything from Sears.

Reason of review: Pricing issue.

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