Sears Kenmore Elite Electric Cooktop

1010 of 3985 Sears reviews

My cooktop was installed in October 2013.The plastic covers on the top of the cooktop melted when I spilled a hot liquid.

I ordered 5 more and they were $18 each plus $10 shipping. These are flimsy plastic covers but don't last! I cannot get the old ones off so now I need a service repair person to come for a $99 diagnostic cost. Then the timer on the top of the cooktop quit working probably because liquid got down into the controls.

I am disgusted with this Sears product. Why would they sell a cooktop that has a cover that melts?? Why would the cooktop not be water proof?

Do not buy Sears!!I don't believe anyone who designed this cooktop cooks!I've never had a cooktop with a top that will melt!

This review is a subjective opinion of a user.
Report Comment Private message author

More Review Details

Staff

  • What I liked
      No items
  • What I disliked
    • Service
    • Poor product quality

Reason of review:
Bad quality
Preferred solution:
Deliver product or service ordered
Monetary loss:
$1000
Product or service
Kenmore Elite Electric Cooktop
Review category
Household Services
review #619354 by

Author wants to be contacted by the company. Learn more

Had an experience with Sears? Submit review ›
Helpful? 1 Yes 1 0 No 0
Had the same issue 0 Yes 0
1010 of 3985 Sears reviews
Comment as anonymous As anonymous or Log in
OR Is it your business? Respond to your
customers as verified company representative.
Apply for a Free Plan
Anonymous

May 08, 2015 #981486

To repair the timer is $850!! Needless to say I did not get it repaired.

0 0 Reply
Great comment! Would you like to convert it into review?

You will be able to edit the text before publishing.

You May Also Like

× You are about to contact PissedConsumer.com

Review submitted through "Contact Us" will not get published on the site or forwarded to Sears. However, many companies do monitor reviews on our site.

 
×
You were reading a complaint about Sears.
Filing a new complaint about
×