Sears Kenmore Km70 Dehumidifier Review from Fairview, New Jersey

278 of 3985 Sears reviews

We are on out 3rd Kenmore dehumidifier from Sears; none lasted 2 yrs. Two years ago I went through *** trying to find someone to complain to. I finally reached headquarters and explained that our dehumidifier that we had used very little was no longer working, and they gave us a new model. The one they gave us was used 2 summers and is no longer working. I spent hours on the phone trying to reach headquarters and I was routed to the Philippines where I could not for the life of me understand these people .

One woman was exasperated because I kept asking her to repeat herself.

We made up our minds that our days shopping at Sears are over forever. We have had enough deplorable customer service.

This review is a subjective opinion of a user.
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More Review Details

  • What I liked
    • Nightmare
  • What I disliked
    • Customer service
    • Priduct
    • Product
    • Philipines accents could not understand them
    • Employees have no people skills

Reason of review:
Bad quality
Product or service
Kenmore Dehumidifier
Review category
Supermarkets and Malls
review #873403

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