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Bought a new home 1.5 yrs ago.Had a 12 yr warranty on Hot Water tank.

Tank starts leaking after 11 yrs. Ease right. Well, not so fast. I was informed warranty not transferable.

As you read one of there warranties that is not stated. They not only wanted my left nut but also original person who had this installed ALONG with actual paperwork with install date. NO, I am not kidding. Sears/Kenmore Warranties are a joke.

Kenmore is a joke. Sears is a joke. Just another day when the average guy gets screwed. It is sad to see at one time a pillar of America, SEARS and now they are left with screwing people as they exit the scene.

Can't see this company around much longer 2-3 yrs tops.

RUN.Ed

Reason of review: Warranty issue.

Monetary Loss: $900.

Preferred solution: Full refund.

I didn't like: Poor.

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Anonymous
#1458408

I'm laughing but not at Sears or Kenmore ... you expected a non verifiable transferred warranty more than a decade after it was purchased by someone else ? -- and I bet you expected a brand new replacement as well for something that has virtually no cash value according to any logical depreciation schedule known to man...you're awfully free with the term "joke" but I'm sincerely suggesting that the "joke" is on you.

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