Moved into brand new home. Bought new Kenmore washer, dryer and refridgerator.
Afrer delivery washer flooded home from bad hot water valve on washer, confirmed by Sears technition. Had to have baseboards and carpet pulled and a week of fans and dehumidifiers running. Its been a week and Sears will not replace the washer. Getting the run around.
Terrible customer service, they just dont care. Getting a lawyer Monday. Dont buy from Sears you will regret it! Rude people on their all lines, disrespectful attitudes.
We have over $29,000 in damage to our home we just had built.
This company will be gone in a few years. Wish we would have went to Home Depot.