I bought my first set of tires from sears in 1978, since then furnished three different houses with their appliances. the first time i have tried to get a service person over to repair a dish washer they give you the it will be 3 days sometime between 8:00 am and 5:00pm.
so i wait wednesday comes by and am told the repair guy is taking off early. were going to have to reschedule you for the following wednesday. Ive got three young kids and my wife died this spring from cancer.so a dish washer is a god send. im going to stand in line and get my washer fixed but sears has lost me as a customer.
I wont be walking back through their door. thats why their market share keeps dropping, they cant figure out that thats what they really sell is service.Not stuff you can buy anywhere.
GOOD BY SEARS . Mark Lee Lubbock Texas.
Product or Service Mentioned: Sears Repair.