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I purchased a lawn tractor in April 2010. From the start it mowed at 3" when set at 5".

I can't use any other height. I stored it inside over the winter. This year it also has a deck that shakes may need a belt repair? THe "warranty' center told me I have to make the repairs and/or adjustments myself using my owners manual.

Even though this mower had only been used for barely 10 months. Sears has left me high and dry - I will never use Sears again if this is their new policy for supporting customers and their warranties!!!

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I hate to tell you but this has been Sears policy for years. Trust me, I use to work at the Parma, Ohio store for a while.

Another intresting note is that on all signing for Sears tractors it clearly states that their tractors carry a "Full 2 Year Warranty" but Sears does not want to back this up at all.

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