Went into their store to purchase a laptop. Sales associate makes an order for me with their store computer. I pay him and receive a broken used old and damaged laptop with no return label I called sears they informed me that the item was purchased through their marketplace which is a 3rd party vendor to make a long story short a month later and I still have no refund all sears does is lie and cheat the customer and now they have scammers fronting on sears.com be very careful.
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