Manufacturer: Sears Category: Repair Clear all filters (4 of 4 reviews match)
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We have purchased many Sears items, i.e. washer, dryer, mowers. We have a third of an acre and mow between April/May until around October. Long Island has 1.5 million residents here in Suffolk county. Sears has one repairman for Suffolk. When our mower needed service...
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Anonymous
Phil

Don't even bother with sears anymore I always go out of my way to help the customers and now they tell me that I am limited to what i can do

Product
Sears Lawn Mower Repair
#1016579
Reply to reviews
i have been hung up on, lied to about appointments and generally given the run around from sears about when they will fix my tractor. half of the reps i have talked to cannot be understood on the phone. i have been passed from one rep to another in the process most...
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1.0
Sears Marshfield, Missouri
Product
Sears Lawn Mower Repair
I didn't like
  • Way i was treated
  • 3 days and still no tech
  • Sears customer solutions department
#874582
Reply to reviews
We took our lawn mower in for repair in April. It is now the end of June and still no mower. It was under warrantee and they waited until it was out of time and tried to charge us! Fortunately? We were in time but still no mower! Gas grill never worked right but we...
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1.0
Product
Sears Lawn Mower Repair
I didn't like
  • Customer serice
#871115
Reply to reviews

Sears Lawn Mower Repair Review

#914350
Lawn mower has been broke down for almost 2 months. Technician has been here twice working on it and canceled once and still not fixed. I've missed 3 days of work fixing to be 4, have to pay someone to cut my grass, fixing to be 4th time. I've finally lost my patience and got hung up on by customer service yesterday for requesting a new mower or a refund.
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