Product: Sears Lawn Mower Repair Clear all filters (0 of 11 reviews match)
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Sears - Bad carburator on a craftsman lawn mower self propelled

I bought it April 3 2018 and used it for 3 times when carburator failed I took it to sears repair shop left it there for 3 weeks they didn’t fix it cause the warranty won’t cover fuel problems and now I don’t know what to do it’s still under company warranty and I didn’t buy sears protection plan
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Sears Lawn Mower Repair
#1351785
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Had a service warranty for a rising lawn mower. Called to make service appointment and it was a month before they could come, then they never showed up and had been given specific instructions on how to reach us. Had to call again and the next appointment was another...
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1.0
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Sears Lawn Mower Repair
#1286311
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We sechuled an in-Home Service Repair on our 54” Craftsman Zero Mower. When we sechuled we told the Representative what we needed in detail. His name was Joe & he gave us a price of $149.99 plus tax. This was to include service, blades and to check the belts. We were...
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Sears Lawn Mower Repair
#1284559
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Hi, I have been waiting for almost 2 months to get my riding lawnmower deck leveled and have a tune up done. The first time was on 11 May the service provider said he had to order parts. A box arrived at my house he was scheduled to come again on 25 May between 8 - 12...
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Et_Tu_Brutae.User
Et_Tu_Brutae.User

One of the things that you can do, since you stated you have a Home Warranty through Sears is to contact them using the contact information listed a few posts prior. In additi...

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Sears Lawn Mower Repair
#1278254
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Sears - Complaint

Why is it that when a person file a complaint, nothing gets done, the customer just gets lied to and ignored, sign: Mr.Dennis Reed, Phone: 318/990/3986
2.8
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Customer service
Discounts and Special Offers
Diversity of Products or Services
Ease of Use
Exchange, Refund and Cancellation Policy
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Price Affordability
Product or Service Quality
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Sears Lawn Mower Repair
#1273435
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Had a appointment to get my lawnmower fixed between 8-5 he came at 6 didn’t have any parts on the truck It was 8pm when he left had to order them I live in Oklahoma they sent them to Kansas rwice I have called five times still no parts the worse customer service in the...
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1.0
Product
Sears Lawn Mower Repair
I didn't like
  • Worse customer service and store
#1215256
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I've scheduled over 6 appointments with Sears and each time they cancel mid day. I can not get any recourse, any follow through, any true service. After being a customer of theirs for 50 years, I refuse to ever buy another product from them ever again. They have lost...
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Sears Lawn Mower Repair
#1138706
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We have purchased many Sears items, i.e. washer, dryer, mowers. We have a third of an acre and mow between April/May until around October. Long Island has 1.5 million residents here in Suffolk county. Sears has one repairman for Suffolk. When our mower needed service...
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Anonymous
Phil

Don't even bother with sears anymore I always go out of my way to help the customers and now they tell me that I am limited to what i can do

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Sears Lawn Mower Repair
#1016579
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Sears Lawn Mower Repair Review

Lawn mower has been broke down for almost 2 months. Technician has been here twice working on it and canceled once and still not fixed. I've missed 3 days of work fixing to be 4, have to pay someone to cut my grass, fixing to be 4th time. I've finally lost my patience and got hung up on by customer service yesterday for requesting a new mower or a refund.
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Sears Lawn Mower Repair
#914350
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i have been hung up on, lied to about appointments and generally given the run around from sears about when they will fix my tractor. half of the reps i have talked to cannot be understood on the phone. i have been passed from one rep to another in the process most...
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1.0
Marshfield, Missouri
Product
Sears Lawn Mower Repair
I didn't like
  • Sears customer solutions department
  • Way i was treated
  • 3 days and still no tech
#874582
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