Sears Lawn Mower Repair Reviews and Complaints
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Customers Don't Like
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Customers Like
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Had a appointment to get my lawnmower fixed between 8-5 he came at 6 didn’t have any parts on the truck It was 8pm when he left had to order them I live in Oklahoma they sent them to Kansas rwice I have called five times still no parts the worse customer service in the...
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Product
Sears Lawn Mower Repair
I didn't like
- Worse customer service and store
I've scheduled over 6 appointments with Sears and each time they cancel mid day. I can not get any recourse, any follow through, any true service. After being a customer of theirs for 50 years, I refuse to ever buy another product from them ever again. They have lost...
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Product
Sears Lawn Mower Repair
We have purchased many Sears items, i.e. washer, dryer, mowers. We have a third of an acre and mow between April/May until around October. Long Island has 1.5 million residents here in Suffolk county. Sears has one repairman for Suffolk. When our mower needed service...
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Sears Lawn Mower Repair Review
Lawn mower has been broke down for almost 2 months. Technician has been here twice working on it and canceled once and still not fixed. I've missed 3 days of work fixing to be 4, have to pay someone to cut my grass, fixing to be 4th time. I've finally lost my patience and got hung up on by customer service yesterday for requesting a new mower or a refund.
Product
Sears Lawn Mower Repair
i have been hung up on, lied to about appointments and generally given the run around from sears about when they will fix my tractor. half of the reps i have talked to cannot be understood on the phone. i have been passed from one rep to another in the process most...
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Marshfield, Missouri
Product
Sears Lawn Mower Repair
I didn't like
- Way i was treated
- Sears customer solutions department
- 3 days and still no tech
We took our lawn mower in for repair in April. It is now the end of June and still no mower. It was under warrantee and they waited until it was out of time and tried to charge us! Fortunately? We were in time but still no mower! Gas grill never worked right but we...
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Product
Sears Lawn Mower Repair
I didn't like
- Customer serice
Don't even bother with sears anymore I always go out of my way to help the customers and now they tell me that I am limited to what i can do