After spending over an hour on the phone and paying extra money for Saturday delivery, my wife was informed by the installation company that Saturdy was not available. When my wife called Sears back and tried to get the issue rsolved she ran into a stone wall.
No one could help her resolve the problem. They just wanted her to do a survey on their customer service. She finally asked for a supervisor, she was transferred to some *** in India who could not help but insisted she answer a customer survey! No attmpt to help!
They have no clue!!
Product or Service Mentioned: Sears Delivery Service.