Product: Sears Manager Clear all filters (205 of 205 reviews match)
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5.0
Details
I recieved a call and email to participate in a hiring event for Sears. Im inquiring if I am being considered to re hire? I was let go july 25th for going over my points. I'd really like to have my job back, I've since moved back closer to Winter park area. I was late...
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Review
#1698946 Review #1698946 is a subjective opinion of poster.
Service
Sears Manager
Pros
  • Great customer service
Cons
  • Huge turn over with job
  • Inability to offer a reasonable solution
Reason of review
Work Experience or Job Application

Sears in Bentonville, Arkansas - Waiting months for home remodel estimate.

1.0
Details
Yes. They refuse to come out, return my calls or email our estimate!
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Review
#1451637 Review #1451637 is a subjective opinion of poster.
Service
Sears Manager
My attempt PissedConsumer.com was to contact someone and alert them that the Mall of America store was mostly unmanned. I could have walk out with anything I could carry from the tools area without being confronted. The same seemed to be true from all three levels of...
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Review
#1417041 Review #1417041 is a subjective opinion of poster.
Service
Sears Manager
3.0
Details
I did an online reservation for a Sears dryer repair. It went very well. Got an estimated window between 8:00 and 12:00. Confirmed. Michael I. with a picture of Michael would be my customer service tech (Great). On the day of my service I got a call, Michael is on the...
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2 comments
Anonymous
#1616382

I think they are in India.

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Review
#1412444 Review #1412444 is a subjective opinion of poster.
Service
Sears Manager
Cons
  • Phone service is horrible no one is trained to problem solve
Reason of review
Poor customer service
3.1
Details
om September 24th,2018 item was returned over 6 weeks ago and still no refund. several calls with different answers Called Customer service requested copy indicating complaint was filed - customer service rep hung up- today is November 5th,2018 am and on phone with...
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1 comment
sandralynndavis
#1594500

You need to dispute the charge with your credit card. ASAP

Review
#1394512 Review #1394512 is a subjective opinion of poster.
Service
Sears Manager
Reason of review
Return, Exchange or Cancellation Policy
Loss
$1567
Preferred solution
Full refund
If you have an issue, call repair. They will work with you. This person that was assigned my case is on a power trip, and wants to seems bigger than you. This is why this company is going under. The in store customer service is absolutely the worst I have ever...
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Review
#1392540 Review #1392540 is a subjective opinion of poster.
Service
Sears Manager
Reason of review
Poor customer service
4.0
Details
At approximately 3:08 pm I entered the valley stream green acres mall location where I received the worst customer service ever. I walk over to the display case and wait to get the attention of Ann that is in deep conversation with another co worker across the floor....
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Review
#1378373 Review #1378373 is a subjective opinion of poster.
Service
Sears Manager
Reason of review
Poor customer service

Sears in Chicago, Illinois - Customer Service

Simple issue i had took months to resolve. Sears is no longer customer friendly nor is it a place where i will shop again.
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Review
#1375247 Review #1375247 is a subjective opinion of poster.
Service
Sears Manager
Reason of review
Poor customer service
1.2
Details
Ordered parts and was assured that the parts order would be delivered in full, they had everything in stock. I could not use the parts unless everything was delivered as ordered. I made sure that this was noted when I called back 1 day later, because the first person...
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Review
#1373362 Review #1373362 is a subjective opinion of poster.
Service
Sears Manager
Reason of review
Poor customer service

Contact Sears Customer Service

Mailing Address:
Sears Holdings
3333 Beverly Road
Hoffman Estates, Illinois 60179
United States
Phone:
(888) 204-4019
All Sears Contacts

Sears Reviews

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Sears reviews

Sears in Atlanta, Georgia - Horrible Customer Service!

Customer service is a thing of the past at Sears. A store manager in Birmingham told me that he couldn't care less about "our" return problem! RIP Sears.
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Review
#1364422 Review #1364422 is a subjective opinion of poster.
Service
Sears Manager
Reason of review
Poor customer service