Product: Sears Manager Clear all filters (0 of 177 reviews match)
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This was at the Connecticut store which is part of the Milford mall. He talked in circles and when I tried to explain that I needed some answers he got frustrated very quickly. Our conversation was going nowhere and he got really heated at Me for no reason. Then he...
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1.3
Product
Sears Manager
#1163740
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I was not contacted by Sears nor given a reason! After being on hold for 2 hours, tranferred multiple times to operators who barely spoke English, and hung up on I was finally told that my contract had been terminated because the dryer was no longer available!!! Then...
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Anonymous
RonSigley0415

Store's can rob you blind they going under left and right

1.0
Product
Sears Manager
I liked
  • Sales clerk patrick was kind helpful and sympathetic
  • Have a low standard today
I didn't like
  • Customer service and their handling of my complaint
  • Not recieving my dryer ir having my money immediately refunded
#1084334
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The helpful sales associate told us that if the unit was too deep- which we were concerned about - we would be able to return it as long as we had our receipt and it was uninstalled. Sunday afternoon, we go to return it and we are told there is a 15% restocking fee -...
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Anonymous
Anonymous

Was told by corporate that I would be receiving a call from a manager seeking to remedy the situation. Never received a call - obvious that the store is quickly on it's way o...

1.0
Union Gap, Washington
Product
Sears Manager
I didn't like
  • Refusal to fix the problem and lack of caring
#1084320
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"Code One" was broadcast across the store when I asked to speak to a manager, and a group of Sears workers showed up and hung out close to the register when I spoke with Heather. She threw up her hands and walked away from me. Instead of building a customer...
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Freki
Freki

Bye bye!She is correct. The computer systems do not allow anything to be done at all without a receipt that is dated within 30 days. 30 days is 30 days is 30 days. You are ...

Product
Sears Manager
#1075984
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March 28, 2017 I went to the Mishawaka Sears store and in the parking lot my car bottomed out on one of the speed bumps by the automotive area. I tried to talk to the store manager but he was not in and I then spoke to an Assistant Manager (did not get her name) which...
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Product
Sears Manager
#1026658
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Sears Manager Review

Treated very badly by a manager!
1.2
Details
Customer service
Discounts and Special Offers
Diversity of Products or Services
Ease of Use
Exchange, Refund and Cancellation Policy
Layout of Store
Location
Price Affordability
Product or Service Quality
Staff
Value for money
Warranty
Website
Product
Sears Manager
#986228
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One of the department managers said if I had my fathers e-mail address he may be able to help me. My father is 85 years old he does not use e-mail. Any way why would they credit me if he had a e-mail address? I was told they could look up the purchase. I have never been asked for my e-mail address when purchasing anything fro Sears...
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Anonymous
Unsatisfied Customers

I put a layaway up in January and paid on it every two weeks as required. When I put the layaway up I asked the cashier how it works. She really didn’t know too much about it ...

1.9
Product
Sears Manager
I didn't like
  • Return policy
#981522
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Was told by previous manager that because I sucked at getting credits, I either get three hours a week or move to another department. Is that legal? Sure was a *** move. Plus I was one of the best cashiers there- except for credit cards. Sorry Sears but I'm not gonna...
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1.7
Product
Sears Manager
#977035
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I have an ongoing situation with Sears in regards to filing a complaint about terrible customer service from Management. I recently had a reason to speak to a store Manager and was told to call him. I left 2 voice mail messages for the gentleman and never received a...
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Anonymous
Anonymous

Have seen store managers literally HIDE in their offices when cashiers call for assistance or if a customer wants to speak to them. Or the manager comes out and does not liste...

Anonymous
Anonymous

this review is right on

2.0
Product
Sears Manager
I didn't like
  • Store customer service
#974269
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We bought a tool at your Hackensack, NJ Location 40 days ago. We never needed it and were only able to try to return it yesterday as we were away on a family emergency from July 27th through this past week. My husband was told at the counter that the policy is...
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1.0
Product
Sears Manager
I didn't like
  • Manager or return policy
#912886
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