Product: Sears Manager Clear all filters (0 of 204 reviews match)
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Sears - Waiting months for home remodel estimate.

Yes. They refuse to come out, return my calls or email our estimate!
1.0
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Sears Manager
#1451637
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My attempt PissedConsumer.com was to contact someone and alert them that the Mall of America store was mostly unmanned. I could have walk out with anything I could carry from the tools area without being confronted. The same seemed to be true from all three levels of...
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Sears Manager
#1417041
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I did an online reservation for a Sears dryer repair. It went very well. Got an estimated window between 8:00 and 12:00. Confirmed. Michael I. with a picture of Michael would be my customer service tech (Great). On the day of my service I got a call, Michael is on the...
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Anonymous
Anonymous

I think they are in India.

h.kitchener
h.kitchener

It won't be long before Sears "bites the dust" and no one will have to worry about or complain about their lousy customer service if the news reports about Sear's financial pr...

3.0
Product
Sears Manager
I didn't like
  • Phone service is horrible no one is trained to problem solve
#1412444
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om September 24th,2018 item was returned over 6 weeks ago and still no refund. several calls with different answers Called Customer service requested copy indicating complaint was filed - customer service rep hung up- today is November 5th,2018 am and on phone with...
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sandralynndavis
sandralynndavis

You need to dispute the charge with your credit card. ASAP

3.1
Product
Sears Manager
#1394512
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If you have an issue, call repair. They will work with you. This person that was assigned my case is on a power trip, and wants to seems bigger than you. This is why this company is going under. The in store customer service is absolutely the worst I have ever...
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Sears Manager
#1392540
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At approximately 3:08 pm I entered the valley stream green acres mall location where I received the worst customer service ever. I walk over to the display case and wait to get the attention of Ann that is in deep conversation with another co worker across the floor....
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4.0
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Sears Manager
#1378373
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Sears - Customer Service

Simple issue i had took months to resolve. Sears is no longer customer friendly nor is it a place where i will shop again.
Product
Sears Manager
#1375247
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Ordered parts and was assured that the parts order would be delivered in full, they had everything in stock. I could not use the parts unless everything was delivered as ordered. I made sure that this was noted when I called back 1 day later, because the first person...
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1.2
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Sears Manager
#1373362
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Sears - Horrible Customer Service!

Customer service is a thing of the past at Sears. A store manager in Birmingham told me that he couldn't care less about "our" return problem! RIP Sears.
Product
Sears Manager
#1364422
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I bought a washer and dryer. I had used sears and the Ada Ok store many times. This time manager rude, didnt seem to care about my buisness at all. Then the real crap happenex. Iwas supposed to get 1 year intrest free. It was on my credit card full amt. I called and...
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1.8
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Sears Manager
#1332131
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