My Sears store card was converted to a Sears Mastercard without prior permission from me or proper notification. The issue is that they also without my permission sent a Mastercard to my son that was linked to my Sears card and ss#.
At one time I had asked Sears to allow him to charge an auto repair, his car broke down on his way back to school. At that time I told them I didn't want them to send him a card with his name. I found $2900 in charges on my statement and when I called them they told me they had sent a card to my son and he made the charges. I called him and he said because it was a Mastercard he didn't even think it was linked to me or my Sears card.
Sears told me to file a fraud claim; my son didn't commit fraud, he thought the card was his, after all they sent it to him. I didn't commit fraud because I never asked for the MasterCard in the first place. The only fraud is with Sears deceptive practices. All I want is a credit for the $2900 that was put on my card.
My son can't afford to pay it all at once and I certainly can't.
Oh, btw their interest rate is 25%. Please help
Product or Service Mentioned: Sears Credit Card.
Reason of review: Problems with payment.