In a moment of weakness, I purchased a protection agreement from Sears for my dryer. It stopped working last week so I called for a repair.
Waited a week for a "window" for the technician to arrive. I waited five hours but no techie and no call. Called the 800 # and they can only suggest a reschedule. Here's your sign...
— feeling annoyed. Technician shows up at 6:30 PM. No call. He replaces broken part but tears the dryer vent in the process.
He "doesn't have the parts" to fix the pipe and suggests that yes, I make another appointment. I tell him he could get parts and fix it.
He didn't want to hear that and walked out. I called the 800 #, more run around.
Product or Service Mentioned: Sears Repair.
Monetary Loss: $100.