Product: Sears Master Protection Agreement Protection Plan Clear all filters (0 of 3 reviews match)
filters
Seller:
Show
State:
Show
City:
Show
Product:
One Sears representative stated that my stove should be replaced. The replacement parts are on back order until Sept.21st ! The technician is scheduled to come back on August 31st! I have attempted to contact Corporate office with no responses. I have accumulated a...
Read more
2.6
Product
Sears Master Protection Agreement Protection Plan
#1340693
Reply to reviews
Sears will NOT come out and fix it until over 2 weeks from now. I cannot go that long without a frig. I told them it was an emergency. We called an independent repairman who said the COMPRESSOR/SEALED SYSTEM had failed and the cost would be at least $600 for the part...
Read more
1.0
Kenmore, New York
Product
Sears Master Protection Agreement Protection Plan
I didn't like
  • Warranty for pricey products
  • Do not value customers
  • Nobody contacted me about my concern
#1074381
Reply to reviews
I have been on the phone since the 25 of February every day I call and every day I have been told by Customer Solution, Master protection plan, delivery, Sears store manager in Harlingen TX and many more departments that they have nothing to do with it. So, no one...
Read more
yeseniags81
yeseniags81

But i will never buy at Sears again. They lost a valuable customer.

Anonymous
Tara

Sadly there was a time when customer soloutions could do just about anything to help the customers now it's just plain awful I would go out of my way to help all my customers ...

1.0
Product
Sears Master Protection Agreement Protection Plan
I didn't like
  • Defective products
  • Tech or service
  • Way i was treated
#1015962
Reply to reviews