Manufacturer: Sears Category: Protection Plans Clear all filters (2 of 2 reviews match)
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Now running so loud we can hear it when we are lying in bed upstairs! I call for repair service, as I have the Master Protection Plan, that I paid $544.00 for and they have some "pre-diagnostics" they do over the phone and said that its 'normal for a fridge of this age (so old-1 year) to sound loud, and they can't send a repair person out for it. Really? So I wait for a week, and now the thing is running louder than ever and an odor of burnt...
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#991989
Purchased a Kenmore Upright Freezer 6/15/15 w/ Master Protection Plan. Have had 3 service call that required replacement of parts plus food loss twice. When I submitted the 2nd Food Loss Claim, Sears notified me to inform me that it was rejected because ONLY 1 Food Loss Claim is allowed per year. However, it requires a maximum of 4 service calls b4 a product replacement is honored. The Protection Policies offered during purchasing does Not...
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1.0
I liked
  • Person who sold the fridge
  • Nat
I didn't like
  • Warranty
#858581