Product: Sears Microwave Installation Clear all filters (5 of 5 reviews match)
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I purchased an above the range Microwave on 9/14. The saleslady at Sears told me I would receive a call from the installation team on Monday 9/16 to set up delivery. She also gave me the number to call if I didnt hear from them on Monday. On Monday, 9/16, I didnt...
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Review
#1659367 Review #1659367 is a subjective opinion of poster.
Service
Sears Microwave Installation
Cons
  • Unwillingness to make the situation right
  • No accountability
  • Need different installation company
Reason of review
Problem with delivery
Loss
$160
Preferred solution
Price reduction
1.0
Details
I ordered a microwave over a month ago. They have still not delivered or installed it. I keep calling their customer service line and they say that the installer will call me- they never did! Finally, I said, please give me another installer, to which they responded...
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Review
#1313871 Review #1313871 is a subjective opinion of poster.
Service
Sears Microwave Installation
Cons
  • Lack of customer service
Reason of review
Poor customer service
Loss
$300
Preferred solution
Deliver product or service ordered
Tags
  • Installation
  • Sears Reviews
  • Microwave
I've been a Sears customer for many years and have purchased several appliances over the years. We purchased a microwave too, but the people that delivered it could not install it because even though we paid for installation, it is done by other people. Our order did...
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Review
#1177011 Review #1177011 is a subjective opinion of poster.
Service
Sears Microwave Installation
Reason of review
Not all the items needed to install product were included. The driver does not install microwaves.
Preferred solution
Deliver product or service ordered
1.0
Details
I bought this microwave from Sears. When the microwave was bought it was installed incorrectly by Sears, now they saying I missed used it not looking at the fact that they didn’t installed it correctly . The technician said so, Sears does want to hear this. This is...
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Review
#1165458 Review #1165458 is a subjective opinion of poster.
Service
Sears Microwave Installation
Cons
  • Poor response from sears
Reason of review
Poor customer service
Preferred solution
Replace it
Featured
Sears - Installation not done correctly
Our microwave range over our stove was installed incorrectly four years ago. The bracket to support the microwave was installed crooked thereby the installation guys damaging one of the support bolts on the top of the microwave. It's been almost a month and still no...
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1 comment
Anonymous
#1367280

Four years ago ? A little late to complain.

Why was the microwave removed ?

Repair ? Replacement ?

Anything could have happened to that bracket or microwave or the wall or any other disturbance, malfunction, or mishap you can think of in four years.

What are the stalactites in the photo ?

Review
#1090667 Review #1090667 is a subjective opinion of poster.
Service
Sears Microwave Installation
Reason of review
Bad quality

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Mailing Address:
Sears Holdings
3333 Beverly Road
Hoffman Estates, Illinois 60179
United States
Phone:
(888) 204-4019
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