Not resolved

6+ visits to repair our dishwasher, each time unsuccessful.The technician usually arrives late (after we wait a week+ for an appointment, spends time taking things apart, and then leaves without fixing the problem.

This leads to countless hours on the phone, being shifted from one dept to the next, and all they offer is another appointment. Last week, the technician replacement the entire control system. He left, saying that everything was working, but it failed within 5 minutes of his leaving. By now, the dishwasher has been taken apart, major parts replaced, and it doesn't work.

This morning, a new technician arrived and left the machine running with no water.

This could have resulted in an engine overheating and a fire.We're supposed to be entitled to a replacement after 4 visits, but they make this very difficult.

Review about: Sears Repair.


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