White Haven, Pennsylvania
Not resolved
Customer service
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Exchange, Refund and Cancellation Policy
Layout of Store
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Product or Service Quality

I purchased a split system with a heat pump , July 2013, it has been broke down three times , June 27thsears changed out the faulty heat pump. First time using this new one same problem pouring water out the front, Mitsubishi is involved thank god because sears don't care about my issue sad but true.

I have three payments left from ten grand less that two years, can someone help? Regards Jim Capristo, jc6756@gmail.com

This reviewer shared experience about poor customer service and wants this business to read this review and look into the issue (if any). The author is overall dissatisfied with Sears. Reviewer wants customer support to reach out to him or her ASAP for further discussion of this matter.

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