i had sears mower less than a year and had only 27 hours on kohler motor before it cracked. I called warranty line and they sent repair man out ordered new engine.
That was 3 weeks ago and now they are saying they have to make that engine and it will be a couple of weeks until they cast it. That means i will be without mower pretty much all summer.
I have called every Sears customer service number that i can find and i get a lot of false promises to have somebody call back that can do something to help.
Don't buy from Sears unless you want junk!
Product or Service Mentioned: Sears Repair.
Monetary Loss: $1700.