Sears MY Home repair is unreliable. I will never again buy a Sears item that might require in home service.
My lawn tractor was scheduled by Sears to be repaired May 4. That day, Sears called to say that a tech had a family emergency and the repair date was cancelled. They did not offer the day after for a repair, but May 29. After some arguing they scheduled a May 15 date.
Sears MYHOME schedules appointments at their convenience, not at the convenience of the customer. Further, I cannot find the name of the executive in charge of operations or the name of the president of the company to e-mail.
Product or Service Mentioned: Sears Repair.